It makes it easier for support agents and sales to guide customers through a website or troubleshoot technical issues in real-time.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
It makes it easier for support agents and sales to guide customers through a website or troubleshoot technical issues in real-time.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
Co-browsing is used not only to provide customer support, but it can also be used in sales teams. How? It can be used to guide potential customers in navigating websites, catalogs, recommending specific items or products, or addressing concerns in real-time. This can lead to higher conversion rates and improved sales performance.<\/p>
There are many ways it can be implemented but let’s see some of the companies that are offering co-browsing.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\r\n\t\t\t\t\t\tBest value for money\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t
\r\n\t\t\t\t\t\tNot focused on
customer service\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t
\r\n\t\t\t\t\t\tLimited features\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t
\r\n\t\t\t\t\t\tBuilt for developers \t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t
The omnichannel solution that provides your customers with the service and support they deserve. It can be added to your website or app with no client setup making it really easy to use. The only requirement is to have a Microsoft Dynamics 365 account. It’s built for all size companies from small to large entreprises.<\/p>
Why Live Assist for Microsoft Dynamics 365 comes first? It offers more for features for the price and it’s co-developed with Microsoft for Dynamics 365 making it a rock solid solution for customer service and sales. It’s easy to install and they provide 24\/7 support for all customers.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
Surfly is a platform that offers real-time collaboration and shared browsing experiences. It enables simultaneous browsing sessions with others. With surfly you can collaborate together with co-browsing or share screen depending on your needs. <\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t