Communication Business Avenue (CBA) and GIDR.ai Announce Strategic Partnership to Expand AI-Powered Guided Intelligence into Asia-Pacific and Japan
“We are incredibly excited about this partnership with GIDR.ai. We already have customers in Japan powered by GIDR, and we’re seeing a healthy pipeline develop as more organizations recognize the need for greater productivity of their agents and field forces through AI-driven guidance with compliance, including step-by-step guided instructions and interactions for their operations,” said Hiroshi Shibayama, CEO of Communication Business Avenue. “Our mission is to bring the best technology to our customers, and GIDR.ai delivers exactly what they need to boost efficiency, compliance, and service quality.”
Sajeel Hussain, Co-Founder and Chief Revenue Officer of GIDR.ai, added, “Our collaboration with CBA is a key milestone in GIDR.ai’s global expansion. CBA’s deep relationships and proven expertise, combined with our service AI voice platform, will deliver transformative results for businesses in Japan and beyond.”
CBA and GIDR.ai will be jointly attending and showcasing CBA’s call center solution with GIDR’s service AI voice platform for the Japanese market at the ServiceNow Knowledge 2025 event in Las Vegas.
About Communication Business Avenue
Communication Business Avenue (CBA) is a global solutions provider with a strong presence in Japan, offering a range of services and support to businesses across various industries. With a vast network of customers and partners, CBA is committed to delivering innovative solutions that drive business success. Visit https://cba-gbl.com/ for more information.