CBA The Communication Innovator

We focus on customer satisfaction that drives us to create seamless and immersive solutions that surpass expectations. We empower businesses to engage with their customers in a meaningful and personalized manner.

Our relentless pursuit of innovation is what transforms every company into a vibrant customer-centric powerhouse. Together, we shape the future of connectivity, fueling endless possibilities and revolutionizing the way we interact.

What Sets Us Apart

Customer Success: We are focused on ensuring customers achieve their desired outcomes.

Innovation: With creative thinking and research we provide the latest communication solutions.

System Integration: Our developers have the experience to providing seamless integration and optimal performance.

24/7 Customer Support: We provide round-the-clock assistance and support in multiple languages.

Product Localization: Our team is spread around the globe making it easy to reach the target market and translation of our solutions.

History

Since: 2006

Location: Founded in Yokosuka, Kanagawa, Japan.

Reach: Operating in more than 18 countries.

More than 500 Clients: From Healthcare, Financial, Education, Aerospace,
Transportation, Telecommunications, Shipping, Hospitality and Commerce,
including Contact Centers around the globe.

CBA Values

We are a professional concierge for business integration. This means that we are always one step ahead to provide the best service, leading to long-term satisfaction, loyalty, and business growth.

We develop and partner with brands that help our customers increase their growth and innovate their customer communications. Focusing on the most advanced technologies including, AI, VR and much more.

Our Vision is to be hospitable everywhere at all times.

Partners

2006
CBA is established

CBA logo

2010
OEM Contract with Fusion Communication, Rakuten
2014
Partnership with CafeX

CafeX logo

2017
Partnership with Bright Pattern

BrightPattern logo

2018
Partnership with ITyX

2019
Partnership with Avaya
2020
Partnership with Ramp, Journey and UneeQ

the logo for LivePerson

2021
Partnership with Cisco

cisco logo

2022
Partnership with CareAR (A Xerox Company)

CareAR logo

2024
Partnership with GIDR.ai and NamiTech

GIDR.ai and NamiTech

Partners

2006
CBA is established

CBA logo

2010
OEM Contract with Fusion Commnunication, Rakuten

2014
Partner ship with CafeX

CafeX logo

2017
Partnership with Bright Pattern

BrightPattern logo

2018
Partnership with ITyX

ITyX logo

2019
Partnership with Avaya

 

2020
Partnership with Ramp, Journey and UneeQ

liveperson logo 

Microsoft logo

2021
Partnership with Cisco

Cisco logo

2022
Partnership with CareAR (A Xerox Company)

CareAR logo

2024
Partnership with GIDR.ai and NamiTech

NamiTech logo 

GIDR.ai logo

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