Artificial Intelligence

Finding the Best Co-Browsing Solution: A Comprehensive Product Comparison Guide

Finding the Best Co-Browsing Solution: A Comprehensive Product Comparison Guide What is co-browsing? When multiple users simultaneously browse the internet or view the same web page in real-time.  Co-browsing allows two users to share a web session, where one person shares their browser, window or screen with another person for collaborative purposes.  Why are customer …

Finding the Best Co-Browsing Solution: A Comprehensive Product Comparison Guide Read More »

AI Applications In Education

AI Applications in Education AI is having an increasing impact on education. School administrators, educational material providers, and local government educators are increasingly gathering information on AI applications. Table of Contents Challenges in U.S. Online Education Personalized Online Learning by AI in the U.S. AI Applications in Global markets (U.S., U.K., China) Limitations of Chatbots …

AI Applications In Education Read More »

Two Ways to Improve Customer Support Efficiency|Use of AI and KPI Metrics

Two Ways to Improve Customer Support Efficiency|Use of AI and KPI Metrics Many call center managers and BPO personnel consider improving the efficiency of customer support operations to be a challenge. In order to solve problems such as frequent errors when responding to inquiries, low user satisfaction, and high operating costs of support centers, it …

Two Ways to Improve Customer Support Efficiency|Use of AI and KPI Metrics Read More »

3 Trends in Logistics: AI, Automation, and Multichannel

3 Trends in Logistics: AI, Automation, and Multichannel As the effects of the pandemic slowly fade, the needs of the logistics industry are increasing rapidly. As consumption increases, the burden on logistics is growing. The global logistics industry faces the following conditions: 40% of the logistics industry is suffering from inventory shortages and stock-outs 56% …

3 Trends in Logistics: AI, Automation, and Multichannel Read More »

Help Desk Automation with AI

Help Desk Automation with AI Many companies are facing issues such as an increase in internal helpdesk workloads, and a decrease in customer satisfaction with external helpdesks. This is especially true for companies that use Outlook and other general mailers for their help desks. Automation is necessary to streamline helpdesk operations and improve customer satisfaction. Read More »

How AI Is Being Used in the Apparel Industry

Product developers and store managers in the apparel industry are battling in a difficult environment. They often have to work hard to address issues such as excess inventory, and sales slowing down without discounting. In addition to these challenges, the role of physical stores is becoming blurred due to the influence of e-commerce. Read More »

What Is an AI Chatbot?

What is an AI Chatbot? Chatbot pop-ups are increasingly seen on e-commerce sites and company websites. Chatbots in which AI answers questions are currently becoming increasingly popular. In fact, there are other types of chatbots as well as those operated by AI. In this article, we will explain the basics of chatbots and the advantages …

What Is an AI Chatbot? Read More »

Scroll to Top