CBA

Discover the latest updates, insights, and thought leadership from Communication Business Avenue (CBA). Learn how our innovative solutions and integrations enhance customer and employee experiences globally.

Koichi KT Tamura Appointed as Non-executive Board Member

Koichi KT Tamura Appointed as Non-executive Board Member Communication Business Avenue, Inc. (headquartered in Yokosuka City, Kanagawa Prefecture; Hiroshi Shibayama, CEO; hereinafter “CBA”) is pleased to announce the appointment of Koichi KT Tamura as a non-executive board member effective October 3, 2023. Drawing on his extensive experience and knowledge, KT continues to advise CBA on its […]

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Koichi Tamura - Non Executive Board Member

Privacy Mark

CBA is now Privacy Mark certified! This certification recognizes CBA’s strong privacy practices and compliance with the Japanese Personal Information Protection Law, ensuring customers’ personal information is handled with utmost care and security

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CBA + CareAR partnership

CBA and CareAR Take Their Strategic Partnership to New Heights!​ CBA’s CEO, Hiroshi Shibayama, and CIO, Yoichiro Okamura, recently visited CareAR’s / Xerox headquarters in Texas to discuss the current partnership and explore new opportunities for collaboration. During their visit, the two companies discussed ways to incorporate CareAR’s AR/VR software into CBA’s solutions like Live

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Cookieless Future: How to Achieve Personalization

Cookieless Future: How to Achieve Personalization Cookieless advertising has presented many marketerers with a dilemma. Consumers are increasingly demanding personalized services from companies while at the same time expecting protection of their personal information. How can companies understand their customers’ needs and provide the personalization they demand in preparation for the cookieless future? One innovative

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How to Choose the Best Customer Management Tools for Mail-Order and E-commerce Businesses

We’ll show you nine helpful criteria to go by when choosing a customer management tool, so that you can choose a solution that will really make a difference to you process. At the end of the article, we’ll also include an explanation of the key points to consider so you can avoid the common mistakes when choosing a solution for your company. Read More »

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