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Stay updated with the latest news and developments about CBA and the customer service industry.

CBA Privacy Certification

CBA becomes PrivacyMark Certified PrivacyMark System is a system set up to assess private enterprises that take appropriate measures to protect personal information. Such private enterprises are granted the right to display “PrivacyMark” in the course of their business activities. The System is in compliance with Japan Industrial Standards (JIS Q 15001: [Personal Information Protection […]

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LivePerson and CBA 360 Partnership

LivePerson and CBA announce partnership to help brands quickly scale in consumers’ preferred messaging channels  LivePerson’s Conversational AI and messaging tech combines with CBA’s solutions to improve efficiency and customer experience and cultivate customer relationships at scale https://mma.prnasia.com/media2/1732991/CBA___LivePerson___Conversational_Marketing_for_Retail.mp4 Jan. 25, 2022 — LivePerson, Inc. NEW YORK and YOKOSUKA, Japan  /PRNewswire/ a global leader in Conversational

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