Rod has been in the IT industry for over 25 years and while he specialised in networking, servers, virtualization and automation, he has gained a wide variety of experience in his work as a solution provider and consultant – including leading diverse technical teams spread across the globe. He uses this experience in his current role as senior product manager at CBA, serving as the company’s chief evangelist for the discipline. He personally heads up the dynamic product team for Live Assist for Dynamics 365.