11 Tips for Responding to Chats, Including Essential Etiquette and KPIS.

11 Tips for Responding to Chats, Including Essential Etiquette and KPIS Chat support is increasingly being used as a new channel for customer service. It’s sometimes referred to as chat support. Many people have tried chat support for the first time, but find it difficult to operate and manage successfully. In this article, we’ll introduce […]

11 Tips for Responding to Chats, Including Essential Etiquette and KPIS. Read More »

Basic Knowledge of Managed Live Chat – Features, Benefits, Introduction and Operation Methods

Basic Knowledge of Managed Live Chat – Features, Benefits, Introduction and Operation Methods Managed live chat is becoming increasingly popular in call centres and other customer service areas and is widely used because of it’s high convenience for customers. However, it’s also true that there are issues and problems that can occur when trying to

Basic Knowledge of Managed Live Chat – Features, Benefits, Introduction and Operation Methods Read More »

Beyond Voice: The Power of Chat in Customer Service

Explore the rise of non-voice customer service and discover why chat support is essential for modern businesses. Learn what it is, the benefits, and how to implement.

Beyond Voice: The Power of Chat in Customer Service Read More »

11 Tips for Responding to Chats, Including Essential Etiquette and KPIS.

Basic Knowledge of Managed Live Chat – Features, Benefits, Introduction and Operation Methods

Beyond Voice: The Power of Chat in Customer Service

Navigation

Remote Customer Service System

AI Automated Solutions

Call Center System

Head Office

North America & Latin America

Europe, Middle East and Africa

Asia Pacific