Stay informed on the latest trends, breakthroughs, and applications of Artificial Intelligence. Explore how AI is transforming industries, enhancing customer experiences, and driving business innovation.
3 Trends in Logistics: AI, Automation, and Multichannel As the effects of the pandemic slowly fade, the needs of the logistics industry are increasing rapidly. As consumption increases, the burden on logistics is growing. The global logistics industry faces the following conditions: 40% of the logistics industry is suffering from inventory shortages and stock-outs 56% […]
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7 Reasons to Use AI Inquiry Management Systems for Remote Work Remote work is becoming more prevalent in the customer support arena, and companies have been rapidly adopting remote work in the post-2020 pandemic. Now that companies have realized certain benefits from remote work, the trend is likely to continue long after the coronavirus pandemic
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Help Desk Automation with AI Many companies are facing issues such as an increase in internal helpdesk workloads, and a decrease in customer satisfaction with external helpdesks. This is especially true for companies that use Outlook and other general mailers for their help desks. Automation is necessary to streamline helpdesk operations and improve customer satisfaction. Read More »
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Product developers and store managers in the apparel industry are battling in a difficult environment. They often have to work hard to address issues such as excess inventory, and sales slowing down without discounting. In addition to these challenges, the role of physical stores is becoming blurred due to the influence of e-commerce. Read More »
How AI Is Being Used in the Apparel Industry Read More »
Current Status of Global AI Adoption｜Case Studies in Six Industries The reasons for considering AI implementation vary from company to company. For some, the biggest driver may be corporate branding: and the desire to be perceived as a competitive company that stays ahead of the curve. For other companies, the motive may be of a
Current Status of Global AI Adoption Read More »
Discover the benefits of AI chatbots, how they transform customer service, and their role in streamlining business operations. Learn the differences between AI and rule-based chatbots, real-world applications, and implementation tips.
What Is an AI Chatbot? Unlock the Power of AI for Customer Service Read More »
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