Beyond Voice: The Power of Chat in Customer Service

Explore the rise of non-voice customer service and discover why chat support is essential for modern businesses. Learn what it is, the benefits, and how to implement.

A Creative Company That Takes on Challenges: Communication Business Avenue

Discover how Communication Business Avenue (CBA) drives customer service success using the latest technology and innovative solutions. Learn about our journey, key products, and global partnerships.

CBA (Communication Business Avenue, Inc) is a software developer and worldwide systems integrator, innovating communication solutions since 2006. For more than 15 years, CBA has been providing Omnichannel Communication Solutions to help brands deliver excellent customer satisfaction.

Head Office

5th Floor, YRP Center 1st Bldg,
Hikarinooka 3-4, Yokosuka City,
Kanagawa Prefecture,
239-0847, Japan
Tel: +81 46 821 3362

North America & Latin America

Email: info.americas@cba-gbl.com

Europe, Middle East and Africa

Email: info.emea@cba-gbl.com

Asia Pacific

Email: info.apac@cba-gbl.com

ISO/IEC 27001:2013 Certified. Cert. No: GIJP-0161-IC | Privacy Mark Certification Cert. No: 10824320 (05)

ISO/IEC 27001:2013 Certified. Cert. No: GIJP-0161-IC
Privacy Mark Certification Cert. No: 10824320 (05)

Beyond Voice: The Power of Chat in Customer Service

A Creative Company That Takes on Challenges: Communication Business Avenue

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Remote Customer Service System

AI Automated Solutions

Call Center System

Head Office

North America & Latin America

Europe, Middle East and Africa

Asia Pacific